COBIZI 12'x20' Heavy Duty Double HardTop Gazebo with Privacy Curtains & Netting, SPC91
Pairs well with
Free Shipping & Return
In stock! Ships within 3-5 business days.
1-Year Warranty
30 days free trial & returns
COBIZI 12'x20' Heavy Duty Double HardTop Gazebo with Privacy Curtains & Netting, SPC91
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Shipping
Free shipping on all orders. There is no minimum purchase amount. Affected by Covid-19, there will be a certain delay in shipment.
PROCESS ORDERS
All orders will be processed within 1 working day and shipped within 1-3 working days.
Orders placed Monday through Friday will be processed within 24 hours of placing the order or the next working day. Orders placed Saturday to Sunday or holidays will be processed the next working day.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
SHIPPING TIME
Shipping from US/EU/UK warehouses, The delivery time is 9-12 working days.Shipping from CN（China）warehouse, The delivery time is 15-35 working days.
Shipping time might vary depending on location, shipment method and other factors.
The actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please refer to tracking information for the most accurate delivery date.
DELIVERY LOCATION
We only ship to the United States(excluding Alaska, Hawaii and overseas affiliated islands), Europe (EU countries) and the United Kingdom.Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
SHIPPING LOCATION
US Warehouse: only shipped to the US, for US plug products.
EU Warehouse: only shipped to the EU countries, for EU plug products.
UK Warehouse: only shipped to the UK, for UK plug products.
SHIPPING METHODS
We provide local FedEx, UPS, USPS, TNT, DPD, DHL Express, EMS, China Post shipping services to send packages to customers around the world.
Orders are shipped randomly, logistics cannot be specified, please make sure you provide the correct address at checkout.we cannot cancel the order or change the shipping address once the order has been sent.
In general, we will not be responsible for carrier delays or other transportation delays caused by epidemics, holidays, weather conditions, customs inspections, etc., or other reasons beyond our control.
SHIPPING COST
We currently offer Free Standard Shipping on all orders.
For some locations that are not covered by free shipping (if possible), we may not deliver or need to pay additional shipping costs.
In the case of free shipping, the shipping cost of the returned package will be borne by the customer.
SHIPPING INSURANCE
In order to ensure the safe delivery of goods, we offer two shipping insurance options. If a package is lost in transit, we offer insurance to help offset the cost and your claim will be considered in accordance with the terms and conditions applicable to your shipment.
Basic Shipping Insurance: $10. A $100 claim is available for lost packages.
Full Shipping Insurance: $20. After the package is lost, you can apply for a refund of the same amount of the goods or issue a replacement.
If you have purchased shipping insurance and your package is indeed lost or severely damaged, you must notify us within 30 days of the shipment being sent. If we review and approve your claim for a lost or severely damaged package, you will be compensated for the corresponding amount or issue a replacement.
DUTIES AND TAXES
We currently offer customs clearance duty free service for all orders.We offer the DDP (Delivery Paid) shipping method for orders from countries within our delivery range. This includes shipping, customs fees and import fees.
For all international orders, you will no longer be required to pay import duties, duties and related import taxes (if any).
Some countries require consumption tax on certain special categories or cross-border goods. Due to different tax rates in different countries, we are unable to pay the consumption tax for you, please pay the customer by themselves.
DELIVERY REMINDER
Orders with invalid/incomplete addresses will be put on hold for one to two business days. We will contact you via phone or email to confirm the address. If we do not receive your message within the above time frame, the order will be sent to the address entered. You are responsible for any additional costs that may be incurred by invalid addresses.
Rejected/Undeliverable Shipments: For shipments returned to us due to rejection or undeliverable, we will refund 80% of the product cost minus shipping (two-way). Service fees (maintenance, certification, etc.) are guaranteed but not refundable.
If the buyer initiates a credit card refund for a rejected shipment, the buyer agrees to pay all refunds and related fees incurred by us. Unless we make a mistake, shipping and handling fees are not refundable.
If your payment is processed by Paypal, please note that we only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
If in any case of some countries and regions, we can not ship to, we will also inform you accordingly by email after your purchase.
CHANGES OF SHIPPING
If you would like to change the model、color or size of your item, you must do so prior to your order being shipped.
Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.
If you want to return the package, you will be responsible for paying your own return shipping. Shipping is non-refundable.
When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any problems or delays in receiving your order.
In most cases, packages will arrive within the estimated time of arrival. However, the actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please refer to tracking information for the most accurate delivery date.
For details on shipping methods, costs and lead times, please see the Shipping Policy page.
PACKAGE TRACKING
If you have registered an account with cibizi.com, you can track your order and shipping and handling information on your account.
You can check and track the delivery status of your order by visiting the official website of the courier company and entering the tracking number in the 'Check your shipment' box.
You can also use your order number to track your order here.
You can provide your contact number under the address selected during payment so that the courier company can contact you in the event of any unforeseen circumstances.
For more shipping information, please email service.cobizi@gmail.com. We will get back to you within 24 hours.
-
Customer Support
If you need further help, please contact our CS email: service@cobiziofficial.com
Product details
Product Description
Product Features：
【Galvanized Steel Double Roof】
The 12x20 gazebo with metal roof features a galvanized steel double roof that resists rust, corrosion, and UV rays, making it a long-lasting addition to your outdoor space. The 12x20 metal gazebo’s waterproof design ensures durability in all weather conditions, while the sturdy construction supports heavy snow loads. The double roof also promotes excellent ventilation, keeping the space cool and comfortable.
【Rustproof Aluminum Frame】
The 12x20 hardtop gazebo boosts a rustproof aluminum frame with a durable powder-coated finish and sturdy 4.73''x4.73'' posts. Designed to withstand winds of 47-54 mph (9 on the Beaufort scale) and support a snow load of 16.38 PSF, this gazebo 12x20 offers exceptional durability. The gazebo 12x20 comes with expansion bolts, allowing secure installation on various surfaces.
【Netting & Curtains & Hooks】
The 12x20 gazebo comes equipped with netting, curtains, and three hooks to enhance your outdoor experience. The 160g/m² polyester curtains provide privacy, UV protection, and dust resistance, while the 35g/m² netting ensures excellent ventilation and keeps mosquitoes and other insects at bay. With metal roof gazebo to enjoy a comfortable and protected space for all your outdoor activities.
【Spacious Space】
The metal gazebo 12x20 offers ample space, covering 240 square feet, for various uses. Perfect for hosting a hot tub or serving as a carport, the hardtop gazebo 12x20 can comfortably fit 16-20 people. Ideal for family gatherings or social events, you can also set up a dining set inside, creating a perfect spot for meals and relaxation.
【Easy to Assemble】
The aluminum gazebo comes in a total of 7 boxes, please collect them all before installing. We recommend that 4-6 people work together to assemble the gazebo and it will take approximately 6-8 hours to assemble it. We offer excellent after-sales service with 5-year coverage(5 years for hardtop roof, 1 year for frames constructions and 2 years for curtains & nettings), detailed installation manual and tutorial videos. If you have any questions, please feel free to contact us.
Product Information:
| Product Weight | 483.91 Pounds (219.5KG) |
| Product Dimension | 236.22"L x 143.70"W x 118.11"H (20’Lx12’Wx9.84’H) The dimension 12'x20' gazebo describes the measurements from eave edge to eave edge, not from pole to pole. For more details regarding item dimensions, please check the pictures below. |
| Material | Galvanized Steel, Aluminum, Aluminum Alloy, Iron, Polyester, Mesh |
| Privacy Curtain | 180g/m² Polyester, CPAI-84 Certified Flame Retardant |
| Mosquito Netting | 35g/m² Mesh, CPAI-84 Certified Flame Retardant |
| UPF | 50++ |
| Snow Load | 16.38 Pounds Per Square Foot (about 20 inches of snow) |
| Wind Resistance | 47-54 miles per hour (Wind Force 9: Strong Gale) |
| Accessory Included | 18x Expansion Screws, 1 x Phillips Screwdriver, 1 x Wrench, 1 x Allen Key, 1 x Installation Manual |
| Assembly Instruction Support | Instructional Video and Manual; Online Consultation Service |
| Tips 1: Package | The 7 boxes may arrive at different period. Please let us know if you have any concerns or problems. |
| Tips 2: Assembly | For ease of construction, you may need a power drill and a step ladder. Please don’t fully tighten screws prior to complete assembly. |
| Tips 3: Security | Please make sure the expansion screws or tent stakes must be installed and all the screws are fixed tightly before using. Please DO NOT USE the gazebo during extreme weather. |
| Tips 4: Maintenance | Please clear the snow timely to avoid damage to the gazebo. |
[Shipping & Trusted Warranty] This gazebo ships in 7 separate boxes (may arrive at different times). Enjoy a LIFETIME warranty on connectors, ropes, and stakes, plus a 1-year warranty on the canopy and main poles. Our support team is here to help with any questions.
Shipping & Return
Shipping
Free shipping on all orders. There is no minimum purchase amount. Affected by Covid-19, there will be a certain delay in shipment.
PROCESS ORDERS
All orders will be processed within 1 working day and shipped within 1-3 working days.
Orders placed Monday through Friday will be processed within 24 hours of placing the order or the next working day. Orders placed Saturday to Sunday or holidays will be processed the next working day.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
SHIPPING TIME
Shipping from US/EU/UK warehouses, The delivery time is 9-12 working days.Shipping from CN（China）warehouse, The delivery time is 15-35 working days.
Shipping time might vary depending on location, shipment method and other factors.
The actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please refer to tracking information for the most accurate delivery date.
DELIVERY LOCATION
We only ship to the United States(excluding Alaska, Hawaii and overseas affiliated islands), Europe (EU countries) and the United Kingdom.Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
SHIPPING LOCATION
US Warehouse: only shipped to the US, for US plug products.
EU Warehouse: only shipped to the EU countries, for EU plug products.
UK Warehouse: only shipped to the UK, for UK plug products.
SHIPPING METHODS
We provide local FedEx, UPS, USPS, TNT, DPD, DHL Express, EMS, China Post shipping services to send packages to customers around the world.
Orders are shipped randomly, logistics cannot be specified, please make sure you provide the correct address at checkout.we cannot cancel the order or change the shipping address once the order has been sent.
In general, we will not be responsible for carrier delays or other transportation delays caused by epidemics, holidays, weather conditions, customs inspections, etc., or other reasons beyond our control.
SHIPPING COST
We currently offer Free Standard Shipping on all orders.
For some locations that are not covered by free shipping (if possible), we may not deliver or need to pay additional shipping costs.
In the case of free shipping, the shipping cost of the returned package will be borne by the customer.
SHIPPING INSURANCE
In order to ensure the safe delivery of goods, we offer two shipping insurance options. If a package is lost in transit, we offer insurance to help offset the cost and your claim will be considered in accordance with the terms and conditions applicable to your shipment.
Basic Shipping Insurance: $10. A $100 claim is available for lost packages.
Full Shipping Insurance: $20. After the package is lost, you can apply for a refund of the same amount of the goods or issue a replacement.
If you have purchased shipping insurance and your package is indeed lost or severely damaged, you must notify us within 30 days of the shipment being sent. If we review and approve your claim for a lost or severely damaged package, you will be compensated for the corresponding amount or issue a replacement.
DUTIES AND TAXES
We currently offer customs clearance duty free service for all orders.We offer the DDP (Delivery Paid) shipping method for orders from countries within our delivery range. This includes shipping, customs fees and import fees.
For all international orders, you will no longer be required to pay import duties, duties and related import taxes (if any).
Some countries require consumption tax on certain special categories or cross-border goods. Due to different tax rates in different countries, we are unable to pay the consumption tax for you, please pay the customer by themselves.
DELIVERY REMINDER
Orders with invalid/incomplete addresses will be put on hold for one to two business days. We will contact you via phone or email to confirm the address. If we do not receive your message within the above time frame, the order will be sent to the address entered. You are responsible for any additional costs that may be incurred by invalid addresses.
Rejected/Undeliverable Shipments: For shipments returned to us due to rejection or undeliverable, we will refund 80% of the product cost minus shipping (two-way). Service fees (maintenance, certification, etc.) are guaranteed but not refundable.
If the buyer initiates a credit card refund for a rejected shipment, the buyer agrees to pay all refunds and related fees incurred by us. Unless we make a mistake, shipping and handling fees are not refundable.
If your payment is processed by Paypal, please note that we only ship to the confirmed address provided by PayPal. Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
If in any case of some countries and regions, we can not ship to, we will also inform you accordingly by email after your purchase.
CHANGES OF SHIPPING
If you would like to change the model、color or size of your item, you must do so prior to your order being shipped.
Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.
If you want to return the package, you will be responsible for paying your own return shipping. Shipping is non-refundable.
When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any problems or delays in receiving your order.
In most cases, packages will arrive within the estimated time of arrival. However, the actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please refer to tracking information for the most accurate delivery date.
For details on shipping methods, costs and lead times, please see the Shipping Policy page.
PACKAGE TRACKING
If you have registered an account with cibizi.com, you can track your order and shipping and handling information on your account.
You can check and track the delivery status of your order by visiting the official website of the courier company and entering the tracking number in the 'Check your shipment' box.
You can also use your order number to track your order here.
You can provide your contact number under the address selected during payment so that the courier company can contact you in the event of any unforeseen circumstances.
For more shipping information, please email service.cobizi@gmail.com. We will get back to you within 24 hours.
Free Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.